By confirming your ORDER, You as a Customer/User agree to pay and the value of the delivery service together with the amount due for the ordered products.
Before finalizing your ORDER, you need to mark that you are familiar with and agree to the Terms of Use of the e-commerce site www.lilastylehouse.com. This also means that you agree to pay the amount due, which includes the value of the ordered products and the value of the courier delivery. Without this consent, it is impossible to finalize ORDER and consequently make a payment.
Accepting the obligation to pay the due amount for the ORDER on your behalf as a Customer/User means that:
- In the case of cash payments, you are obliged to pay the courier delivering the shipment of the ordered products an amount that includes the value of your ORDER and the value of the service for its delivery, according to the prices and delivery terms specified in the General Terms and Conditions.
- When paying by bank transfer with a payment order you are obliged to pay by bank transfer the value of the ordered products and the value of the service for their delivery.
- For credit/debit card payments, you are required to indicate that you are aware of and agree to pay the amount due for your ORDER, which includes the value of the service for its delivery along with the value of the ordered products. Without this agreement being flagged, it will not be possible to make a payment through your credit/debit card.
Handling of ORDERS is only possible if bank and/or debit card payments include the entire value of the ordered products and the full value of the delivery service. When paying partial amounts, as well as only the value of the ordered products or just the cost of delivery, www.lilastylehouse.com as a trader reserves the right to refuse the execution of the ORDER. In this case, we are obliged to return the amount deposited to the account of the ordering party within 7 (seven) days of its entry into our account by deducting the bank charges and fees incurred upon acceptance of the payment and refunding the partial amount.
Indicating false or incorrect shipping address data and/or telephone number of the contact person and accepting the shipment when delivered by the courier service cancels the responsibility of www.lilastylehouse.com for the execution of the ORDER.
The Customer/User declares that by specifying the delivery address for the shipment containing his ORDER, he agrees to receive it from a third person at the same address. The receipt of the delivery can be done by a third person. A third person is deemed to be the person who does not own the Purchase Order, but accepts the ordered products at the delivery address specified by the Customer/User and identifies himself/herself with his/her three names as a consignee together with the signature of the documents accompanying the shipment. In the case of cash payment, the third person undertakes, together with acceptance of the ordered products, to pay their cost and the cost of their delivery.
- Deliveries in Bulgaria
Consignments of ordered products, in which delivery addresses by Customer/User are specified, located in the Republic of Bulgaria, are made with a courier company SPEEDY selected by the merchant www.lilastylehouse.com. It is not possible to deliver to mailboxes specified as delivery address.
All deliveries for Bulgaria are FREE.
The deliveries are normal (economical), which means that the delivery takes two business days. For remote settlements with a service schedule this period is extended until the day of the courier service visit.
No deliveries are made during the weekend and on public holidays.
For remote settlements with service schedules, the maximum delivery time is up to 4 (four) business days reported from the completion of the order processing. The specific delivery time depends on the area where the delivery address specified in the ORDER is located and on the schedules of the courier for deliveries in that area.
After processing, the shipment with the ordered products is sent to a courier company for which the Customer/User receives an email notification containing the date of dispatch of the shipment and the number of its bill of lading taken on the forwarder/courier/ used for delivery; the amount due for payment on delivery of the shipment under the conditions of “cash on delivery”. This information can be traced through the web page or the courier’s phone in real time for the movement of the shipment for the respective order and the expected date for its delivery.
In the event of failure to deliver a consignment due to incorrect or incorrectly submitted address and/or phone number of the recipient submitted by the Customer/User, as well as in the absence of conditions on the part of the Customer/User to accept the shipment containing the ordered product, the order shall be returned to the address of the sender – the merchant www.lilastylehouse.com. In this case, the cost of delivery and return shall be at the expense of the Customer/User and, depending on the method of payment, the following shall apply:
– Upon payment of a bank transfer and/or credit/debit card within 7 (seven) business days reported from the date of return of the shipment to the sender’s address www.lilastylehouse.com, the amount paid by the Customer/User is returned to the account of the originator, with deduction of delivery costs in both directions, as well as the bank charges and fees of the merchant for receiving payment for the ORDER and for returning the amount back to the originator.
– In case of cash payment, the delivery costs in both directions are due by the Customer/User.
In the event of a failure by the Customer/User to pay for the delivery costs in both directions of an undelivered consignment due to incorrect or incorrectly submitted address and/or telephone number of its recipient, and in the absence of conditions for its acceptance by Customer/User and non-acceptance of the above-mentioned deductions www.lilastylehouse.com has the right to take all legal action to collect the respective amounts due.
- Deliveries within the European Union
Consignments of products ordered as deliveries by the Customer/User are listed below as located within Europe are made with a courier company SPEEDY. The delivery times to the destination are also listed below:
| Country where the delivery address is located | Price for delivery up to 0,5 kg | Price for delivery up to 5 kg | Price for delivery up to 10 kg | Time for delivery |
|
Romania, Greece |
4,90 euro |
7,90 euro |
11,50 euro |
3 business days |
|
Germany |
18,90 euro |
19,90 euro |
20,50 euro |
4 business days |
|
Austria, Hungary
|
18,90 euro |
19,90 euro |
24,50 euro |
4 business days |
|
Poland, Slovakia, Slovenia, The Netherlands, Czech Republic
|
26,90 euro |
28,50 euro |
31,50 euro |
4 business days |
|
Belgium, Denmark, Italy, Luxembourg, France, Croatia |
26,90 euro |
28,50 euro |
31,50 euro |
5 business days |
|
Great Britain |
26,90 euro |
28,50 euro |
31,50 euro |
6 business days |
|
Latvia, Lithuania |
38,50 euro |
39,90 euro |
43,90 euro |
5 business days |
|
Estonia, Ireland, Spain, Portugal, Finland, Sweden |
38,50 euro |
39,90 euro |
43,90 euro |
6 business days |
It is not possible to deliver to mailboxes specified as delivery address.
No deliveries are made during the weekend and on public holidays.
After processing, the shipment of the ordered products is sent to a courier company for which the Customer/User receives an email notification containing the date of delivery of the shipment and the number of its bill of lading made to the forwarder/courier used for the delivery. This information can be traced through the web page or the courier’s phone in real time to the movement of the shipment for the respective order and the expected date for its delivery.
In the event of failure to deliver a consignment due to incorrect or incorrectly submitted address and/or phone number of the recipient submitted by the Customer/User, as well as in the absence of conditions by the Client/User for accepting the shipment containing the products of the ORDER, the shipment will be returned to the address of the sender – merchant www.lilastylehouse.com, and he will return to the Client/User the amount paid for the value of the products. In this case, the cost of delivery and of its return shall be at the expense of the Customer/User. They will deduct from the amount of the ORDER paid by the Customer/User for the ORDER and its delivery upon its return together with the bank charges and fees of the merchant www.lilastylehouse.com made to receive the payment from the Customer/User for the ORDER and to return the balance amount back to the payer’s account. The return of this balance is made within 7 (seven) business days, reported by the return of the shipment to the sender’s address www.lilastylehouse.com by the courier service.
In the event of a failure by the Customer/User to pay the delivery costs in both directions of an undelivered consignment due to incorrect or incorrectly submitted data about address and/or telephone number of its recipient, as well as in the absence of conditions for its acceptance by Customer/User and non-acceptance of the above-mentioned deductions www.lilastylehouse.com has the right to take all legal action to collect the respective amounts due.
- Deliveries outside the European Union
Consignments of delivery addresses located outside Europe or in countries not included in the supply list in the European Union under item 2 of the DELIVERES are made by a courier company selected by the merchant www.lilastylehouse.com.
Preliminary information on the possibilities regarding optimizations between the price of the service for the delivery of selected products and the delivery times to the respective destination will be received by the Customer/User via email. It is necessary to select and confirm in writing via www.lilastylehouse.com the acceptable delivery terms and then receive an EMAIL confirmation of its ORDER and its total value, including the delivery price that it is required to pay for bank transfer, as well as the necessary data for making the payment to the account at www.lilastylehouse.com.
After receiving the payment, www.lilastylehouse.com will notify the Customer/User by e-mail about his/her ORDER and its execution by specifying the date of dispatch of the shipment and the bill of lading number of the selected delivery of the courier company as well as the expected delivery time and the possibilities for tracking the movement of the shipment in real time through courier web sites.
It is not possible to deliver to mailboxes specified as delivery address.
No deliveries are made during the weekend and on public holidays.
The Customer/User is responsible for the payment of any customs duties, taxes or other charges on the products received from his ORDER. Such due amounts are not included in the advertised price of the products on the website www.lilastylehouse.com and they are made by the Customer/User and are at his expense.
The site www.lilastylehouse.com, in turn, undertakes to issue the necessary documents, including an original invoice, for the unimpeded clearance of the shipment with the ORDER.
In the event of failure to deliver a consignment due to incorrect or incorrectly submitted address and/or phone number of the recipient submitted by the Client/User, as well as in the absence of conditions by the Client/ User for accepting the shipment containing the products of the ORDER, the shipment will be returned to the address of the sender – the merchant www.lilastylehouse.com, and he will return to the Client/User the amount paid for the value of the products. In this case, the cost of delivery and of its return shall be at the expense of the Customer/User. They will deduct from the amount of the ORDER paid by the Customer/User for the ORDER and its delivery upon its return together with the bank charges and fees of the merchant www.lilastylehouse.com made to receive the payment by the Customer/User for the ORDER and to return the amount back to the payer’s account. The return of this balance shall be made within 7 (seven) business days counted from the return delivery of the shipment to the sender’s address www.lilastylehouse.com by the courier service.
In the event of a failure by the Customer/User to pay the delivery costs in both directions of an undelivered consignment due to incorrect or incorrectly submitted data about address and/or telephone number of its recipient, as well as in the absence of conditions for its acceptance by Customer/User and non-acceptance of the above-mentioned deductions www.lilastylehouse.com has the right to take all legal action to collect the respective amounts due.