By confirming your ORDER, You as a Customer\/User agree to pay and the value of the delivery service together with the amount due for the ordered products.<\/p>\n
Before finalizing your ORDER, you need to mark that you are familiar with and agree to the Terms of Use of the e-commerce site www.lilastylehouse.com<\/a>. This also means that you agree to pay the amount due, which includes the value of the ordered products and the value of the courier delivery. Without this consent, it is impossible to finalize ORDER and consequently make a payment.<\/p>\n Accepting the obligation to pay the due amount for the ORDER on your behalf as a Customer\/User means that:<\/p>\n Handling of ORDERS is only possible if bank and\/or debit card payments include the entire value of the ordered products and the full value of the delivery service. When paying partial amounts, as well as only the value of the ordered products or just the cost of delivery, www.lilastylehouse.com<\/a> as a trader reserves the right to refuse the execution of the ORDER. In this case, we are obliged to return the amount deposited to the account of the ordering party within 7 (seven) days of its entry into our account by deducting the bank charges and fees incurred upon acceptance of the payment and refunding the partial amount.<\/p>\n Indicating false or incorrect shipping address data and\/or telephone number of the contact person and accepting the shipment when delivered by the courier service cancels the responsibility of www.lilastylehouse.com<\/a> for the execution of the ORDER.<\/p>\n The Customer\/User declares that by specifying the delivery address for the shipment containing his ORDER, he agrees to receive it from a third person at the same address. The receipt of the delivery can be done by a third person. A third person is deemed to be the person who does not own the Purchase Order, but accepts the ordered products at the delivery address specified by the Customer\/User and identifies himself\/herself with his\/her three names as a consignee together with the signature of the documents accompanying the shipment. In the case of cash payment, the third person undertakes, together with acceptance of the ordered products, to pay their cost and the cost of their delivery.<\/p>\n Shipments of ordered products where the delivery address provided by the Client\/User is located within the territory of the Republic of Bulgaria are carried out via courier companies selected by the merchant www.lilastylehouse.com<\/a><\/strong>, namely BoxNow<\/strong> and Speedy<\/strong>, in accordance with the delivery and payment method chosen by the Client\/User.<\/p>\n Deliveries to P.O. boxes are not possible.<\/p>\n After receiving the ORDER, the merchant www.lilastylehouse.com<\/a><\/strong> contacts the Client\/User by phone in order to confirm the placed order, clarify the delivery method, the selected courier, and other details related to the execution of the order.<\/p>\n The shipment of the order is carried out only after successful telephone confirmation<\/strong> by the Client\/User.<\/p>\n If the Client\/User cannot be reached at the provided phone number within two (2) business days<\/strong>, the merchant reserves the right to cancel the order<\/strong>, and the Client\/User will be notified by email.<\/p>\n When the BoxNow<\/strong> delivery option is selected, shipments are delivered to a locker machine chosen by the Client\/User.<\/p>\n For deliveries via BoxNow:<\/p>\n delivery is always free of charge for the Client\/User<\/strong>;<\/p>\n<\/li>\n delivery costs are fully covered by the merchant www.lilastylehouse.com<\/a><\/strong>;<\/p>\n<\/li>\n delivery is made without the option of inspection<\/strong>;<\/p>\n<\/li>\n prepayment is mandatory<\/strong> – via bank transfer or payment by credit\/debit card.<\/p>\n<\/li>\n<\/ul>\n The BoxNow delivery option is not available when payment by cash on delivery is selected.<\/p>\n When the Speedy<\/strong> delivery option is selected, shipments are delivered to an address specified by the Client\/User or to a Speedy office\/locker.<\/p>\n For deliveries via Speedy, the Client\/User may choose one of the following payment methods:<\/p>\n bank transfer;<\/p>\n<\/li>\n payment by credit\/debit card;<\/p>\n<\/li>\n cash on delivery.<\/p>\n<\/li>\n<\/ul>\n All shipments sent via Speedy<\/strong> include the \u201cinspection\u201d option<\/strong>.<\/p>\n Delivery costs via Speedy are entirely borne by the Client\/User<\/strong>, except in cases where the total value of the order exceeds EUR 150 (one hundred and fifty euros)<\/strong>.<\/p>\n For orders with a total value exceeding EUR 150<\/strong>, delivery via Speedy is fully covered by the merchant www.lilastylehouse.com<\/a><\/strong> and is free of charge for the Client\/User.<\/p>\n Deliveries are standard (economy). Shipments are delivered within up to two (2) business days<\/strong> from the date they are handed over to the respective courier.<\/p>\n For remote locations with a service schedule, the delivery timeframe is extended until the courier\u2019s scheduled service day, with a maximum delivery period of four (4) business days<\/strong>, calculated from the completion of ORDER processing.<\/p>\n Deliveries are not carried out on weekends or official public holidays.<\/p>\n After processing, the shipment containing the ordered products is handed over to the respective courier, and the Client\/User receives an email notification containing information about the date of dispatch, the waybill number or tracking code, as well as the amount due upon delivery, where applicable.<\/p>\n Using this information, the Client\/User can track the shipment and view the expected delivery date.<\/p>\n In the event that a shipment cannot be delivered due to incorrect or incomplete address and\/or phone number provided by the Client\/User, or due to failure by the Client\/User to ensure conditions for receipt of the shipment, the shipment will be returned to the sender\u2019s address \u2013 www.lilastylehouse.com<\/a><\/strong>.<\/p>\n In such cases, the costs of delivery and return shipment shall be borne by the Client\/User, and the following applies:<\/p>\n In the case of prepayment via bank transfer and\/or credit\/debit card, the paid amount shall be refunded within seven (7) business days<\/strong> from the date the shipment is returned, with delivery costs in both directions and bank fees deducted.<\/p>\n<\/li>\n In the case of payment by cash on delivery, the delivery costs in both directions – dispatch and return – are payable by the Client\/User against an invoice issued by www.lilastylehouse.com<\/a><\/strong>.<\/p>\n<\/li>\n<\/ul>\n In the event of refusal to pay the amounts due, the merchant reserves the right to take all actions permitted by law to collect the outstanding sums.<\/p>\n Consignments of products ordered as deliveries by the Customer\/User are listed below as located within Europe are made with a courier company SPEEDY. The delivery times to the destination are also listed below:<\/p>\n\n
1. Deliveries within Bulgaria<\/h2>\n
1.1. Order Confirmation<\/h3>\n
1.2. Delivery via BoxNow<\/h3>\n
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1.3. Delivery via Speedy<\/h3>\n
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1.4. Delivery Timeframes<\/h3>\n
1.5. Notification and Tracking<\/h3>\n
1.6. Undelivered Shipments<\/h3>\n
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